Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 100jl.cam ("100jl", "we", "us", or "our") collects, uses, stores, processes, and protects personal information obtained from users ("you", "your", or "Player") of our online gaming platform and associated services (collectively, the "Platform"). This Policy applies to all personal data collected through the 100jl website, mobile applications, customer support channels, and any other means of interaction with our services.

At 100jl, we recognize that privacy is a fundamental right and that the protection of personal information is essential to maintaining the trust of our Filipino player community. We are committed to implementing robust data protection measures that meet or exceed industry standards and applicable data protection regulations. This Policy has been designed to provide transparency regarding our data practices and to empower you with knowledge about how your personal information is handled throughout your relationship with 100jl.

By creating an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately and refrain from providing any personal information to 100jl.

2. Information We Collect

The 100jl Platform collects various categories of personal information necessary to provide gaming services, ensure account security, comply with legal obligations, and enhance user experience. The specific information collected depends on how you interact with our Platform and the services you utilize.

2.1 Information You Provide Directly

When you register for an account, make deposits, request withdrawals, or interact with customer support, you voluntarily provide certain personal information, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers as required for Know Your Customer (KYC) compliance
• Contact Information: Email address, telephone number, residential address, and postal code
• Financial Information: Payment method details (GCash account, PayMaya account, bank account numbers, credit/debit card information), transaction history, deposit and withdrawal records, and source of funds documentation where applicable
• Account Credentials: Username, password (stored in encrypted form), security questions and answers, and authentication information
• Verification Documents: Government-issued photo identification (passport, driver's license, national ID), proof of address documents (utility bills, bank statements), and payment method verification documents
• Communication Records: Content of communications with customer support, including live chat transcripts, emails, and phone call recordings (where legally permitted and with appropriate notice)

2.2 Information Collected Automatically

As you interact with the 100jl Platform, we automatically collect certain technical and usage information through various technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information
• Usage Data: Pages visited, features accessed, games played, bet history, time spent on Platform, click patterns, navigation paths, and session duration
• Technical Data: IP address, geographic location (country, region, city), internet service provider, referring/exit pages, date and time stamps, and clickstream data
• Gaming Activity: Game selections, betting patterns, win/loss records, bonus utilization, progressive jackpot participation, and tournament activity
• Performance Metrics: Platform performance data, error reports, diagnostic information, and crash reports to improve service quality

2.3 Information from Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources, including:

• Payment processors and financial institutions providing transaction verification and fraud prevention services
• Identity verification services conducting age verification and KYC compliance checks
• Marketing partners (only where you have consented to such information sharing)
• Publicly available sources for fraud prevention and regulatory compliance purposes

Data Category	Purpose	Legal Basis
Identity & Contact Information	Account creation, communication, verification	Contractual necessity, legal obligation
Financial Information	Process transactions, prevent fraud	Contractual necessity, legal obligation
Gaming Activity	Provide services, responsible gaming monitoring	Contractual necessity, legitimate interest
Technical & Usage Data	Platform improvement, security, fraud prevention	Legitimate interest, consent

3. How We Use Your Information

The personal information collected by 100jl is used exclusively for legitimate business purposes related to operating our gaming platform, ensuring security, complying with legal requirements, and enhancing user experience. We process your personal data for the following purposes:

3.1 Service Provision and Account Management

We use your information to create and maintain your gaming account, authenticate your identity during login, process your gaming transactions, calculate and credit winnings, maintain accurate gaming records, provide customer support services, and communicate important account-related information.

3.2 Payment Processing and Financial Operations

Your financial information enables us to process deposits via GCash, PayMaya, bank transfers, and credit/debit cards, execute withdrawal requests to your designated accounts, verify payment method ownership, prevent fraudulent transactions, maintain financial records as required by law, and provide transaction histories and account statements.

3.3 Legal Compliance and Regulatory Obligations

We process personal data to comply with Know Your Customer (KYC) requirements, conduct Anti-Money Laundering (AML) checks and monitoring, verify that players meet minimum age requirements (21 years or older), respond to legal requests and court orders, maintain records as required by gaming regulations, report suspicious activities to relevant authorities, and ensure compliance with applicable gaming and data protection laws.

3.4 Security and Fraud Prevention

To protect both the Platform and our players, we use your information to detect and prevent fraudulent activities, identify duplicate or multiple accounts, monitor for unusual betting patterns or suspicious behavior, implement security measures to protect against unauthorized access, investigate potential violations of our Terms and Conditions, and maintain platform integrity and fair play standards.

3.5 Responsible Gaming and Player Protection

The 100jl commitment to responsible gaming involves using your data to monitor gaming patterns for signs of problem gambling, implement deposit limits and self-exclusion measures you request, provide reality checks and session time reminders, offer access to responsible gaming tools and resources, and intervene when we detect potentially harmful gaming behaviors.

3.6 Platform Improvement and Analytics

We analyze aggregated and anonymized data to improve Platform performance and user experience, develop new features and services, understand how players interact with games and features, optimize website and mobile application functionality, and conduct research to enhance our gaming offerings.

3.7 Marketing and Communications

With your consent where required, we may use your information to send promotional offers, bonus notifications, and special campaigns, provide information about new games and features, deliver personalized gaming recommendations, send newsletters and platform updates, and communicate about tournaments and special events. You may opt out of marketing communications at any time through your account settings or by following unsubscribe instructions in our emails.

4. Information Sharing and Disclosure

The 100jl Platform operates on a principle of data minimization and limited disclosure. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage carefully vetted third-party service providers to perform functions on our behalf, including payment processors (GCash, PayMaya, banking institutions, payment gateways), identity verification services conducting KYC and age verification checks, cloud hosting providers maintaining secure server infrastructure, customer support service providers, marketing and analytics platforms (where you have provided consent), and cybersecurity firms providing fraud detection and prevention services. All service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using your data for any purpose other than providing services to 100jl.

4.2 Legal and Regulatory Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to comply with legal process, court orders, or government requests, respond to subpoenas or regulatory inquiries, enforce our Terms and Conditions and other policies, protect the rights, property, or safety of 100jl, our users, or the public, investigate potential fraud, security breaches, or illegal activities, or comply with gaming licensing and regulatory obligations.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving 100jl, your personal information may be transferred to the acquiring or successor entity. You will be notified via email and/or prominent notice on our Platform of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing, such as when participating in promotional partnerships or third-party integrations.

5. Data Security Measures

The security of your personal information is of paramount importance to 100jl. We have implemented comprehensive technical, administrative, and physical security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction.

5.1 Technical Security Controls

Our technical security infrastructure includes 256-bit SSL/TLS encryption for all data transmission between your device and our servers, encrypted storage of sensitive data including passwords (using industry-standard hashing algorithms), secure database architecture with access controls and encryption at rest, regular security patches and software updates, intrusion detection and prevention systems monitoring for suspicious activity, distributed denial-of-service (DDoS) protection, and secure API connections with authentication and rate limiting.

5.2 Administrative Security Measures

We maintain strict internal policies and procedures governing data access and handling, including role-based access controls limiting employee access to personal data on a need-to-know basis, comprehensive employee training on data protection and privacy principles, confidentiality agreements binding all employees and contractors, regular security awareness training and phishing prevention education, documented incident response procedures for potential data breaches, and regular third-party security audits and penetration testing.

5.3 Physical Security Controls

Our data centers and office facilities implement controlled physical access with biometric authentication, 24/7 video surveillance and monitoring, environmental controls protecting against fire, flood, and temperature extremes, redundant power supplies and backup systems, and regular security assessments of physical premises.

5.4 Account Security Recommendations

While we implement robust security measures, account security is a shared responsibility. We strongly recommend that you create strong, unique passwords combining letters, numbers, and special characters, never share your login credentials with anyone, log out of your account when using shared or public devices, regularly update your contact information, enable available security features in your account settings, monitor your account activity for unauthorized transactions, and report suspicious activity immediately to our customer support team.

6. Data Retention and Deletion

The 100jl Platform retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

6.1 Retention Periods

Account information and gaming records are retained for the duration of your active account plus a minimum of five (5) years following account closure to comply with gaming regulations and financial record-keeping requirements. Financial transaction records are maintained for seven (7) years as required by anti-money laundering regulations and tax laws. Identity verification documents are retained for the duration of the account relationship plus five (5) years. Communication records with customer support are kept for three (3) years for quality assurance and dispute resolution purposes. Marketing preferences and consent records are maintained until you withdraw consent or request deletion.

6.2 Account Closure and Data Deletion

When you request account closure, we will cease active use of your personal information for service provision purposes. However, certain data must be retained to comply with legal obligations, including gaming license requirements, financial regulations, and tax laws. After the applicable retention period expires, your personal information will be securely deleted or anonymized. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

Under applicable data protection laws, you possess certain rights regarding your personal information. The 100jl Platform respects these rights and provides mechanisms for you to exercise them.

7.1 Right of Access

You have the right to request confirmation of whether we process your personal information and to obtain access to that information. You may request a copy of your personal data by contacting our Data Protection Officer.

7.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request correction or completion. Most account information can be updated directly through your account settings. For information that cannot be self-updated, please contact customer support.

7.3 Right to Erasure

Under certain circumstances, you may request deletion of your personal information. However, this right is not absolute and may be limited by our legal obligations to retain certain data for regulatory compliance, fraud prevention, and financial record-keeping purposes.

7.4 Right to Restrict Processing

You may request restriction of processing of your personal data in certain situations, such as when contesting the accuracy of data or objecting to processing. During the restriction period, we may store but not otherwise process your information, except with your consent or for legal claims.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

7.6 Right to Object

You may object to processing of your personal information based on legitimate interests or for direct marketing purposes. Upon receiving such objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests or for legal claims.

7.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

8. Cookies and Tracking Technologies

The 100jl Platform uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform usage, and provide personalized content.

8.1 Types of Cookies Used

We utilize essential cookies necessary for platform functionality and security, performance cookies collecting anonymous information about platform usage, functional cookies remembering your preferences and settings, and advertising cookies delivering relevant promotional content (where you have provided consent).

8.2 Cookie Management

You can control and manage cookies through your browser settings. However, disabling essential cookies may impair platform functionality and prevent access to certain features. Most browsers allow you to refuse cookies, delete existing cookies, and receive notifications when new cookies are set.

9. Changes to This Privacy Policy

The 100jl Platform reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through email notification to your registered email address, prominent notice on the Platform, or notification upon your next login. Your continued use of the Platform following notice of changes constitutes acceptance of the revised Privacy Policy.

10. Contact Information and Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer through the following channels:

We are committed to addressing your privacy concerns promptly and transparently. If you believe your privacy rights have been violated, you may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.